・Items are usually shipped within 2 days
of order placement.

・The package will be sent by EMS.
(Japan Post Express Mail Service)

・You can search the delivery status
of your package on the Internet.


【Taiwan】
It usually takes 2 to 4 days from Tokyo Japan to Taiwan.

【United States of America】
It usually takes 4 to 10 days from Tokyo Japan to USA.

【Other Country】
We can also ship to other parts of the world.
If you would like to check if we can ship to your country, please contact us!


【Note】
It is possible that your package may be held up by customs in your country for 7days to 2weeks. In such cases, customers are requested to contact customs themselves.

If customs duties are incurred,
customs duties should be paid by the customer.


【Amount subject to customs duty】

・Taiwan
Less than 2000TWD(8,500Yen)
is exempt from customs duty.

・United States
5.2%~5.4% of purchase price

Yen conversion is calculated based on the
exchange rate between each currency
and the Japanese yen.

※Please consider this as a guide only,
as it differs from the rate actually applied.


If you have any questions regarding this matter,
please contact us by e-mail.
▼▼
https://thebase.in/inquiry/aquarylis-official-ec

【About Cancellation】

・You can cancel the order before
the goods have been shipped.

・If you wish to do so,
please let us know by e-mail or here.
▼▼
https://thebase.in/inquiry/aquarylis-official-ec

Please write
・Name
・Phone number
・Email address
・Oder ID
・Details of your inquiry

Email
info@aquarylis.com


※Cancellation after the product
has been shipped will result in payment.

※If you have received the merchandise,
please return the parcel us.

In such cases, the customer is
responsible for shipping charges.

※Refunds will be made through PayPal.

※Therefore, the customer
must have a PayPal account.

※Refunds will be made after
the customer returns the item(s) to us.

Basically, we do not accept returns of
merchandise except for defective items.

However, if you want to return an item,
please contact us by e-mail in 7days.
▼▼
https://thebase.in/inquiry/aquarylis-official-ec

Please write
・Name
・Phone number
・Email address
・Oder ID
・Details of your inquiry

Email
info@aquarylis.com



【Conditions of Return】

※That the all items has not been used,
trial fitting only.

※That the all items is
in the same condition as when shipped.

※The contents of the package
must be the same as when shipped
and all items must be complete.

※In such cases, the customer is
responsible for shipping charges.

※Please contact us within 7 days
of receiving the product and return it to us.

We do not ship on Saturdays, Sundays,
and Japanese national holidays.